Frequently Asked Questions
Everything you need to know about shopping with Fortunate One.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days. International delivery times vary depending on the destination.
What is your return policy?
We accept returns for store credit within 30 days of the delivery date. Items must be in their original condition, unworn, and with all tags attached.
How do I find the right size for me?
Each product page features a detailed size guide tailored to that specific garment. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I change or cancel my order after it has been placed?
Since we process orders quickly, we are unable to make changes or cancellations once an order is confirmed. Please double-check your details before completing your purchase.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and various 'Buy Now, Pay Later' options like Afterpay and Klarna.
Do you ship internationally?
Yes, we ship to most countries worldwide! Shipping costs and estimated delivery times will be calculated at checkout based on your location.